As we know that outlook is used to send or receive emails due to its advanced features same as outlook express is also used to send or receive emails. Outlook has the file .pst and .ost but outlook express has .dbx file which is responsible for all activities. Outlook express also require id and password to access emails so if you are missing password or the setting of server is missing then you will receive the error message when you view E-mail by using Outlook Express. You can receive the error message as-
There was a problem logging onto your mail server. Your Password was rejected. Account: AliasName on ExchangeServerName, Server: ExchangeServerName, Protocol: POP3, Server Response: ‘-ERR
Logon failure: unknown user name or bad password.’ Port 110, Secure (SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
The symptom is when you try to access Exchange 2000 with the help of Microsoft Office express with POP3 protocol which is used in incoming server then it stopped with the above given error message.
Cause of this error:-
If you read the given error message carefully then you can easily understand the cause of outlook Problem Logging onto Your Mail Server. The error message indicates that you have given the wrong password which is not verified by the server so you can this activity. It you want to access files, emails of outlook or outlook express then it password must right. If Microsoft Windows 2000 user name is different or don’t match to the Exchange 2000 e-mail alias user account then you will receive the error Message “Problem Logging onto Your Mail Server” When You View E-mail by Using Outlook Express.
How to fix this error:-
If you became unable to view emails of outlook express due to missing alias and account password then you can fix this issue if you configure a new e-mail alias as default email for account. Follow the given steps to modify SMTP address-
i) Click on Start, All Programs, Administrative tools then click on Active Directory Users and Computers
ii) Open users by double click
iii) Select the account you want to modify and go to the property by right click on it
iv) Select General Tab and give the e-mail address in the given E-mail box
v) Click on Account and write the e-mail address of Windows 2000 in the User logon name
vi) Click on the tab “Exchange General”, write the user name of Windows 2000 in the alias box
vii) Go to E-mail Address option and click on it, then click on “New”, “SMTP Address” and click on OK
viii) In the E-mail address box write the address you want to use as defauly and click on Ok
ix) Click on the address that you have given for default the click on “Set as primary”
After following the given step remove the original SMTP address and try to access or view emails of outlook express. You will not get the Error Message When You View E-mail by Using Outlook Express because now the password or emails address both are same.